Property care companies need a fully integrated, software solution that supports the delivery of a first-class service. Out-dated, manual processes are labour intensive and demand a considerable level of resources to be completed correctly and on-time. Imagine a system with tools designed to streamline, automate and unify manual processes, allowing you to drastically reduce the resources needed? Dynamics 365 empowers you to work more efficiently, reduce resources and costs and thanks to advanced analytics and reporting, make smarter business decisions.
Unified customer management
Deliver a consistent service at every stage of each customer relationship with a connected view of all customers, communications and service requirements. Eliminate the need for time-consuming communications between internal team members as your team always have direct access to the latest customer updates.
Work schedules delivered to mobile devices
Empower your field engineers to access and update their work schedules on-the-go from a mobile or tablet. Electronic work schedules give you and your field engineer team the ability to make real-time changes to individual work schedules. Ensure emergency calls are prioritised, work is completed on time and your field engineers are always updated.
Service order management
Bring together the right team of experts, virtually or in-person, to collaborate on deliverables and execute the service needed. Help your team work smarter and manage their services more effectively with streamlined processes and connected operations.
Retain knowledge and relationships
Dynamics 365 enables you to capture and retain customer knowledge. Even if your employees move on, you will have the information to maintain the customer relationship and deliver a service your customers can rely on. Provide a property care service you are proud of.