Brookland Solutions have a dedicated support team that offers technical support to our clients across the UK. We take the time to get to know all our clients and their businesses, so when that all-important support call comes in we understand the question and can deliver an accurate solution.
Our support packages can be tailored to the requirements of your business. The costings of our support packages are based on the scope of your system and are determined by factors such as the number of users, number of partner add-on integrations and the extent of customisation and complexity of the system.
We have been supporting Microsoft software users for over 20 years, so we have experience identifying and resolving issues that may arise. We can solve most problems with secure remote access to your system to get your support issues resolved quickly to help you avoid disruption and down-time.
If you wish to change your support to us we will take the time to understand your system and your business requirements.
Out-of-hours support
We offer extended support outside of our standard working hours (9 am – 5.30 pm), by arrangement.
Nationwide support
We can diagnose and solve most problems with our secure remote access to your system.
UK based team
Our support team work alongside the rest of our team to deliver a unified and professional service.
Review sessions
Meetings to discuss ways you can enhance the use of Dynamics to make the most out of your system.
Simple process for changes
We have simple processes in place for the discussion and approval of system changes.
Access to consultants
With our support package, you have access to our consultants alongside our support team.